Cookie policy

Introduction

This policy refers to cookie files and applies to all visitors of the website www.retipalm-shop.ro (hereinafter referred to as “the site”). The operator of this site is SC Symbio Technical & Cosmetics SRL (hereinafter referred to as “the Company”).
The COMPANY is registered with the Trade Registry under number J40/13092/02.10.2019, Fiscal Code 41710188, with its registered office at Str. SG. Constantin Apostol, no. 2-6, bl. 1, sc. 1, ap. 12, sector 6, Bucharest.

What are Cookies?

A cookie is a small file, made up of letters and numbers, which will be stored on a user’s computer, mobile terminal, or other equipment used to access the Internet. The cookie is installed through a request issued by a webserver to a browser (e.g., Internet Explorer, Chrome, Mozilla) and is completely “passive” (it does not contain software programs, viruses, or spyware and cannot access information from the user’s hard drive).

What type of information is stored and accessed through cookies?

The files mentioned above allow recognition of the user’s terminal and display of content in a relevant way, tailored to the user’s preferences. Cookies ensure users a pleasant browsing experience and support our efforts to provide comfortable services to users. They are also used in the preparation of anonymous aggregated statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, excluding the personal identification of the user.
Cookies store information in a small-sized text file that allows a website to recognize a browser. The webserver will recognize the browser until the cookie expires or is deleted. The cookie stores important information that improves Internet browsing experience (e.g., language settings for accessing a website; keeping a user logged into their webmail account; online banking security; retaining products in the shopping cart).

Types of cookies used and their lifespan

We use two types of cookies: session cookies and persistent cookies.
Session cookies are temporary files that remain on the user’s terminal until the session ends or the application (web browser) is closed.

Persistent cookies remain stored on the user’s terminal until they reach a certain expiration date or are deleted by the user at any time through browser settings.

How cookies are used by this site

A visit to this site may place cookies for the purpose of:
♦  Site performance cookies;
♦  User analysis cookies;
♦  Geotargeting cookies;
♦  Advertising cookies.

Site performance cookies

These cookies store the user’s preferences for these web pages so that they do not have to be set each time the website is visited. For example: volume settings for the video player, the video streaming speed compatible with the browser.

User analysis cookies

These inform us if a user of our site has visited these pages in the past. These cookies are used only for statistical purposes.
If you have been previously registered, we may also know the details you have provided to us, such as your email address or username – these are subject to confidentiality and the provisions of the “Privacy Policy” as well as applicable data protection laws.

Geotargeting cookies

These cookies are used by software that determines what country you are from. It is completely anonymous and is only used to target content – even when you are on our Romanian-language page or another language version, you will receive the same advertisement.

Advertising cookies

These cookies allow us to find out whether or not you have viewed an online ad, what type it was, and how much time has passed since you saw the advertising message.
Therefore, they are also used to target online advertising. We may also use third-party cookies for better advertising targeting.

These cookies are anonymous, they do not store information about the user but about the content viewed.

Certain content sections on our site may be provided through third parties, i.e., not by the Company, in which case they are called third-party cookies.

The services listed below collect statistics in anonymized and aggregated forms and may not require the user’s consent. Please consult the privacy policies of the services listed below for more details on the information they collect.

Google | https://policies.google.com/privacy?hl=ro

Facebook | https://www.facebook.com/about/privacy/

Youtube | https://www.youtube.com/intl/ro/about/policies/#community-guidelines

Do cookies contain personal data?

Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users. Personal data collected through the use of cookies can only be collected to facilitate certain user functionalities. These data are encrypted in a way that makes it impossible for unauthorized persons to access them.

Deleting Cookies

Generally, an application used to access web pages allows the saving of cookies on the terminal by default. These settings can be changed so that the automatic administration of cookies is blocked by the web browser or the user is informed every time cookies are sent to their terminal. Detailed information about the possibilities and methods of managing cookies can be found in the settings area of the application (web browser). Limiting the use of cookies may affect certain functionalities of the web page.

Why are cookies important for the Internet?

Cookies are the core of the efficient functioning of the Internet, helping to generate a friendly and tailored browsing experience according to the preferences and interests of each user. Refusing or disabling cookies can make some sites impossible to use. Refusing or disabling cookies does not mean that you will no longer receive online advertising – only that it will no longer be tailored to your preferences and interests, as identified through browsing behavior. Examples of important uses of cookies (which do not require a user to be authenticated through an account):
♦ Content and services tailored to the user’s preferences – product and service categories
♦ Offers tailored to users’ interests – remembering passwords
♦ Retaining child protection filters for Internet content (family mode options, safe search functions)
♦ Limiting ad display frequency – limiting the number of times an ad is shown to a particular user on a site
♦ Providing more relevant advertising for the user
♦ Measuring, optimizing, and analytics features – such as confirming a certain traffic level on a site, what type of content is viewed, and how a user arrives on a site (e.g., via search engines, directly, from other sites, etc.). Websites conduct these user behavior analyses to improve their websites for user benefit.

Security and privacy-related issues

Cookies are NOT viruses! They use plain text formats. They are not made up of code segments so they cannot be executed or self-run. Consequently, they cannot duplicate or replicate themselves on other networks to run or replicate again. Because they cannot perform these functions, they cannot be considered viruses.
However, cookies can be used for negative purposes. Because they store information about users’ preferences and browsing history, both on a particular site and across multiple sites, cookies can be used as a form of spyware. Many anti-spyware products are aware of this and regularly mark cookies for deletion as part of anti-virus/anti-spyware scanning/deletion routines.

In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, expiration period, and automatic deletion after the user has visited a certain site. Other cookie security aspects: Because identity protection is very valuable and represents the right of every Internet user, it is advisable to know what possible problems cookies can create. Since through them, information is constantly transmitted in both directions between the browser and the site, if an attacker or unauthorized person intervenes in the data transmission path, the information contained in the cookie can be intercepted. Although rare, this can happen if the browser connects to the server using an unencrypted network (e.g., unsecured WiFi network). Other cookie-based attacks involve incorrect settings of cookies on servers. If a site does not require the browser to use only encrypted channels, attackers can exploit this vulnerability to trick browsers into sending information through unsecured channels. Attackers then use the information to gain unauthorized access to certain websites. It is very important to be careful when choosing the most appropriate method of protecting your personal information.

Tips for safe and responsible cookie-based browsing

Due to their flexibility and the fact that most of the most visited and largest sites use cookies, they are almost unavoidable.
Disabling cookies will not allow the user access to the most widespread and used sites, including YouTube, Gmail, Yahoo, and others. Here are some tips that can ensure you browse safely but with the help of cookies: Customize your browser settings regarding cookies to reflect a comfortable level for you of cookie security use. If you are not bothered by cookies and are the only person using the computer, you can set long expiration times for storing browsing history and personal access data. If you share access to the computer, you may consider setting the browser to delete individual browsing data each time you close the browser. This is a way to access cookie-setting sites and delete any visit information when ending the browsing session. Install and constantly update antispyware applications. Many spyware detection and prevention applications include detection of attacks on websites. Thus, they prevent the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software.

Make sure your browser is always up to date. Many cookie-based attacks are carried out by exploiting weaknesses in older versions of browsers. Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and biggest websites on the Internet – local or international. With a clear understanding of how they operate and the benefits they bring, you can take the necessary security measures to confidently browse the Internet.

Disabling and refusing to receive cookies can make certain websites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean you will no longer receive/see online advertising. It is possible to set the browser to no longer accept cookies or you can set the browser to accept cookies from a specific site. But, for example, if you are not registered using cookies, you will not be able to post comments. All modern browsers offer the possibility to change cookie settings. These settings are usually found in the “options” or “preferences” menu of your browser. To understand these settings, the following links may be useful, otherwise you can use the “help” option of the browser for more details:

♦ Cookie settings in Internet Explorer
♦ Cookie settings in Firefox
♦ Cookie settings in Chrome
♦ Cookie settings in Safari

For settings related to third-party cookies, you can also consult the site: http://www.youronlinechoices.com/ro/

Since the installation of cookies and other tracking systems carried out by third-party services cannot be technically controlled by the owner (the Company), any specific references to such cookies or tracking systems installed by third parties are indicative.

To obtain complete information, we recommend that you consult the privacy pages of these third parties, listed above in this document.

Useful Links

If you would like to learn more about cookies and what they are used for, we recommend the following links:
♦ Microsoft Cookies guide
♦ All About Cookies
♦ http://www.youronlinechoices.com/ro/